Below are a few common questions & answers we get. If you can't find an answer to your question, feel free to contact us.

Points and levels

What's the red/blue/orange number next to my name?

When you post a comment/tip/walkthrough a number representing either your gamer (red) community (blue) or orange (developer) level will be listed next to your name. This helps people recognize who you are and what you're good at. The level type presented is your highest one of the three.

How do I get gamer/developer/community points?

There are several ways to get each type of points:
Gaming points:

• Completing a quest
• Making a Top 10 score in a highscore game is worth 10 points
• Improving an existing score is also worth 10 points
Note: You can only receive up to 1,000 points from getting highscores or improving them.

Community points:

• Posting a comment - 1 point
• Rating a game - 1 point
• Thanking a user for a Tip or Walkthrough - 1 point
• Writing a tip - 3 points
• Writing a walkthrough - 5 points
• Getting a "thanks" from another user - 20 points

Please refer to our blog post for full details on obtaining points and levels.

How many points do I need to reach the next gamer/developer/community level?

If you mouse-over your current level in your profile you'll see how many points you need to reach the next level as well as a percentage (%) for how many points are already acquired.

Quests

What are quests?

Quests are a series of challenges in different games. When completing a quest you will be rewarded with gaming points and a quest badge for your profile page.

How do I start a quest?

By choosing a quest and clicking "start" from the quests page

These quests are too hard (or too easy) for me!

Each quest gives a different amount of gamer points. The more game points a quest awards, the harder it is. Therefore, if a quest is too hard, try completing a quest with lower gamer points reward. We are adding quests in varying difficulties all the time, so it's worth checking the quests list every now and then.

I've already completed a challenge in a quest a long time ago, do I have to do it again?

Yes, if you happen to have achieved a score that is above the one required for a specific task in a quest you will have to achieve that score again and submit it to complete the missions for the quest.

Do I have to finish a quest in a specific amount of time once I start it?

No, you can take as long as you want. You can always pick up quests you left off from the quests page or from your profile page.

I achieved the required score for a mission, now what?

Once you achieve the required score, you will need to submit it. If your score meets the mission's requirements you will get notified that you have completed the missions and will be given a link to the next mission or will be awarded your badge and gamer points if this was the last mission of the quest.
If you submit your score and do not receive the notification, make sure that your score is indeed sufficient (check the high score table for your name below the game on the right side). If your score is there, please let us know of the problem.

Notifications Feed

What is the notification feed?

The notification feed shows you the latest activity made by other users who you choose to follow on Packed. It is located in your profile page, but you have to start following other users to get it going.

What notifications appear on the feed?

• When another user decides to follow your activity on Packed
• When another player thanks you for a tip or walkthrough you've made
• When another player you're following completes a quest
• When another player you're following beats the top score in a game

Forums & Community

Are you going to have a forum section soon?

Yes. The forums will are being worked on and will be released around the time The Factory opens up.

Do you sponsor games?

Normally, no. However, we do sponsor walkthroughs and will consider primary sponsorships in certain cases. If you think your game is good enough, let us know

I've found a bug on Packed, what should I do?

We appreciate any information of misspellings, as well as any errors you may find around the site. Please contact us with anything that you think might be useful.